Transportation and Logistics Giant Con-Way Chooses CCSS to Add Value to Systems Management

Released on = June 20, 2007, 5:40 am

Press Release Author = CCSS

Industry = Computers

Press Release Summary = CCSS, the systems management specialist, has been selected
by Con-Way Inc to support daily operations on their IBM iSeries platform. The
iSeries forms part of Con-Way's larger technology environment and together with
their approach to innovation and management, has contributed to their commercial
success and recognition as one of 'America's Most Admired Companies'.*

Press Release Body = Con-Way's $4.2 billion global enterprise serves in excess of
400,000 customers and employs over 20,000 people. The technology embraced by the
company supports the corporate vision of providing excellent service to customers,
efficient operations, employee satisfaction and superior return on shareholder
investment. Each solution, platform and component has a part to play in fulfilling
this criteria and ensuring that the company's freight transportation and logistics
system operations run smoothly and consistently.

CCSS's QSystem Monitor solution monitors the performance of their iSeries network
for optimal operating conditions and brings a new level of visibility to the team
that manage it. Stephen Wilks, Senior System Programmer/iSeries Administrator for
Con-Way explains some of the key benefits of implementing the solution:

"We run a Transportation Management System (TMS) on the iSeries and as part of that,
have Service Level Agreements which must be upheld. If we encountered a significant
problem on the iSeries and were unable to resolve it quickly, it could breech those
agreements and that would mean disruption to our operations and possible revenue
losses for every minute the system was down. That's just not an option. QSystem
Monitor alerts us to potential problems before they have a chance to grow to a
threatening level."

Wilks also cites the extensive automation in QSystem Monitor as a major benefit. His
job responsibilities include frequent meetings so any problems that do occur are
immediately identified for fast resolution, Wilks says, "It really saves time;
there's no digging around trying to find out if something is a problem and why -
it's all right in front of you. We don't need to constantly monitor the systems
physically, that is a job we can automate, which makes it efficient for us to manage
the systems. The heightened visibility of any potential problems allows us to
execute an immediate response."

Wilks also uses QSystem Monitor's Job Accounting feature to understand the resource
demands of their existing customers which becomes an effective way to scale and
price for similar use by new customers. The main theme of 'doing more with less'
resounds in the Con-Way approach to systems management. By looking for additional
value in each area of their operations, including their system management
innovations, the company is able to pass on the benefits of increased efficiency to
their customers.

In the competitive logistics market, Con-Way services their blue-chip customers'
requirements for tracking and shipment of parts and components by providing a robust
and stable systems environment. As an essential, trusted service provider to these
companies, Con-Way becomes responsible for not only upholding their own high
standards of service, but also those of their customers. Their approach to systems
management and the solutions they choose to support them in their technology vision
are testament to the commitment to quality that for Con-Way, begins from the inside
out.

*Con-way Ranked No. 1 in Transportation and Logistics on FORTUNE'S 2007 List of
\"America\'s Most Admired Companies\"


ENDS

About CCSS

CCSS develops, supports and markets IBM System i performance monitoring and
reporting, message management and remote management solutions. An Advanced IBM
Business Partner, CCSS develops powerful solutions to support some of the world's
most demanding System i environments across many industries including insurance,
banking, pharmaceutical and manufacturing. All CCSS solutions are IBM ServerProven
and qualify for IBM's ServerProven rebate program.

Existing customers that rely on CCSS's feature-rich solutions include leading
organisations such as Volvo, Mattel, Newell-Rubbermaid, The Royal Bank of Scotland,
Siemens Medical, RWE npower and Waterstone's.

CCSS is headquartered in Gillingham, Kent, UK with key regional headquarters in
Raleigh, North Carolina, USA; Bonn, Germany and Makati City, Philippines together
with a global agent network spanning Portugal, Brazil, the Netherlands and Sweden.

www.ccssltd.com


About Con-Way
Con-way Inc. (NYSE:CNW) is a $4.2 billion freight transportation and logistics
services company headquartered in San Mateo, Calif. Named FORTUNE magazine's "Most
Admired Company" in transportation and logistics for 2007, Con-way delivers
industry-leading services through three primary operating companies: Con-way
Freight, Con-way Truckload Services and Menlo Worldwide. These operating units
provide high-performance, day-definite less-than-truckload, full truckload and
intermodal freight transportation, as well as logistics, warehousing and supply
chain management services, and trailer manufacturing. Con-way Inc. and its
subsidiaries operate from more than 500 locations across North America and in 20
countries.
For more information about Con-way, visit us on the Web at www.con-way.com.

Notes for Editors:

For further information
Tarnya Franks
CCSS (Europe) Ltd
tarnya.franks@ccsseurope.co.uk
+44 (0) 1634 370 444


Web Site = http://www.ccssltd.com

Contact Details =
Tarnya Franks
CCSS (Europe) Ltd
tarnya.franks@ccsseurope.co.uk
+44 (0) 1634 370 444

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